Sun Glow News for MAY 2009

Dear michael,

We hope this newsletter finds you all well and busy.

We are here to help and do what it takes  to make you and in turn your clients happy.  There are many stages from the sale to the installation, all susceptible to errors which affect all parties involved.   In our quest for constant improvement to serve you better and strengthen our  partnership with you,  we have included some suggestions.  In addition, we have included Tips from installers on what could be done at the installation stage to ensure success of a project, the first time.

We  would appreciate your comments and suggestions.

Sincerely,

Vivian Kanargelidis
Sun Glow Window Covering Products of Canada Ltd.

IN THIS ISSUE Clear is Back Article: Reduce Errors Our web site New E-Mail Address for your Quote Requests Fabric that Cleans the Air QUICK LINKS Artisan Collection Graphic Shades Marketing Materials Resources Clear is Back Clear Chain is Available again We had previously discontinued our clear chain due to performance issues.  We have found a new clear chain which will be available beginning May 15th.

Reduce Errors for Increased Partner Harmony and Profitability It's a partnership between the Manufacturer and the Dealer In the manufacturing process, especially in the manufacturing of custom products, errors do occur. No matter how infrequently they happen, these errors have negative effects on the bottom line and create problems for the dealer, their installer, and their client. An unhappy client will delay payment and refrain from giving referrals. The effective handling of these issues will satisfy the customers and maintain the profitability expectations of both the dealer and manufacturer. Read More... All paths lead to Sun Glow Our web site is continuously being updated with new products, services, and news.  To shorten your path to us we have added two new web addresses: www.MySunglow.com www.SGWCP.com Both will get you to our web site.   Visit often, it is a great source for many resources. NEW - Somfy programming instructions - Press Releases - Artisan™ Collection - Graphic Shades™ - Pure Screen™ RFQ@mysunglow.com Please use this e-mail address to send your request for quotes.  Our quote requests continue to increase, to help us manage them and respond to you as quickly as possible, please use this e-mail.  RFQ@mysunglow.com A FABRIC THAT CLEANS THE AIR PURE SCREEN ™ Pure Screen™ is a sun control fabric that actually cleans the air.  It is available in three colours, each in translucent and opague.  The Translucents are also available in FR. We are beginning to promote this product on a wider scale, inquiries will be passed to dealers who have shown interest in the product. Call us for samples. It is ideal for long term care facilities,  hospitals, hotels, restaurants, doctor and dentist offices, residential settings, and anywhere elevated levels of airborne irritants and chemicals exist.  Read the Press Release